Claims.

claims made easy.

How to claim: 

what to do after an accident.

Follow these steps to stay safe and help your claim go smoothly.

Make sure everyone is safe

Call 000 if anyone is injured or if emergency help is needed.

Share your details

Give your name, number, and rego to the other driver/s – but don’t admit fault.

Collect important info

Get these details from the other driver/s:

  • Name and contact info
  • Licence and rego
  • Vehicle make, model, and colour

Also note:

  • Date, time, location
  • Road and weather conditions
  • Take photos if it’s safe
  • Check their licence and rego are correct

Organise towing

If your vehicle can’t be driven safely, call a tow truck. Most policies include this, Not sure? Give us a call.

Speak to witnesses

Ask what they saw and get their contact details. Draw a simple sketch of the scene if you can.

Lodge your claim

Submit your claim as soon as you can.
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