Firstly, try not to stress! Here at MBM Insurance Solutions we appreciate that lodging a claim with your insurance company can be traumatic, that is why we are glad to assist with your claim in any way we can.
While we are always happy to help, lodging a claim through your insurance company directly can sometimes make the process quicker. Our providers have claims options that are accessible 24 hours a day 7 day a week, allowing you to lodge a claim at any time.
We value your feedback and are glad to talk directly to your insurance company on your behalf if you are having issues with your claim.
13 24 80
1800 684 669
GT Accident Assist
1900 783 251 (24/7)
1800 803 548
9am to 5pm (Mon-FrI)
1300 888 073
132 687 (24/7)
Heavy Motor Accident Assist
1800 935 338
1300 559 019
What should I do in the event of a motor vehicle accident?
Make sure the scene is safe
Call 000 if someone is injured
and for emergency services assistance
Provide your details to the other driver/s involved
Do not admit liability
Obtain all appropriate information: Info on other vehicle, other driver, date/time, weather conditions, road conditions, location and any other notes that will assist the claim.
Check the other driver’s license and registration to confirm the information is correct.
Find any witnesses and obtain their version of events and draw a diagram of the accident.
If you are unable to drive your vehicle safely, arrange for it to be towed (this can be arranged by your insurance provider if you have Accident Assist included in your policy)
Lodge your insurance claim ASAP or contact us if you require any assistance